Reference

Your Agreement with rajabet Starts Here

These terms govern every action you take on rajabet — from opening your account and funding it via UPI or PhonePe, to placing a wager and requesting a…

Applies to all account holdersCovers deposits, withdrawals & wagersUpdated when rules changeIndia-region access where local law permits
rajabet Your Agreement with rajabet Starts Here
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or you need to raise a formal concern about how they have been applied to your account, our support team is available around the…

Live Chat Open the chat widget from any page on rajabet to speak with an agent directly. Available every day, all hours. Reference numbers are issued at the start of each conversation so your case stays tracked.
Email Support Write to our support address for detailed queries about how a specific clause applies to your account. We aim to reply within 24 hours and keep a full audit trail of every exchange for your records.
Help Centre Our on-site help section carries plain-language summaries of key clauses, withdrawal conditions, and account rules. Check there first — many terms questions are answered without needing to contact an agent.
HOW WE OPERATE

How rajabet Manages Your Account and Data

We hold your account data securely and apply it only for the purposes described in these terms and our privacy policy.

Data We Collect

We collect the name, contact details, and payment identifiers you provide at registration. UPI handles and Paytm wallet references are stored only for transaction matching and are never shared with unaffiliated third parties without your consent or a legal obligation.

Cookie Use

Our platform uses session cookies to keep you logged in and preference cookies to remember your lobby settings. You can adjust cookie permissions in your browser, though disabling session cookies will affect account login and wallet functions.

Account Security

Your password is hashed and never stored in plain text. We apply two-factor authentication prompts on high-value withdrawals and flag logins from unrecognised devices, sending an alert to your registered email before access is granted.

Data Retention

Account records are retained for the period required by applicable law in the jurisdiction where your account is registered. After account closure, transaction logs are held for the statutory minimum and then deleted or anonymised in line with our data schedule.

Requesting Changes

You may request a correction to your account details or ask what personal data we hold by contacting support via live chat or email. We action verified requests within the timeframe set by applicable law and confirm completion in writing.

Who to Contact

For data-related rights requests — access, correction, or erasure where permitted — email our data team directly with your account ID in the subject line. For general terms disputes, live chat with a reference number is the fastest path to resolution.

Common Questions About These Terms

The questions below cover the situations we see most often. If yours is not listed, live chat or email will get you a specific answer tied to your account.

These terms apply to every person who registers an account on rajabet, including anyone accessing the platform via a mobile browser or app. Access is available only where local law in your region permits such use, and you are responsible for confirming that before registering.

We may update these terms at any time. When we do, the revised version is published on this page with a new effective date. Continuing to use your account after that date means you accept the updated terms. We recommend checking this page periodically.

A breach may result in suspension or permanent closure of your account, withholding of pending withdrawals pending investigation, and where required, reporting to relevant authorities. We will notify you of the action taken and the reason via your registered email address.

Email our data team with your account ID in the subject line. We will verify your identity, compile the data we hold, and deliver it within the timeframe required by applicable law. No fee is charged for a standard first request.

Yes. Every transaction processed through UPI, Paytm, or PhonePe is subject to the wallet and transaction clauses in these terms. Deposits are credited once the payment rail confirms settlement, and the terms set out what happens if a transaction is disputed.

The governing law and jurisdiction are set out in the full legal text of these terms. For India-region accounts, applicability depends on local law. We recommend reading the jurisdiction clause carefully and seeking independent legal advice if you have concerns about your specific situation.

Start a live chat and ask for a formal dispute reference number, or email support with your account ID and the specific clause you believe was applied incorrectly. All disputes are reviewed by a senior agent and responded to within 5 working days with a written outcome.