Reference

Legal terms for your rajabet account

Your account terms, privacy rules, cookie controls and payment-record clauses sit in one legal hub, so you can check the rules before you open an account.

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rajabet Legal terms for your rajabet account
CONTACT PATHS

Three paths for legal help

A legal question should reach the right desk without you repeating the same issue again and again.

Email legal desk Send us the email tied to your account and describe the legal concern. We connect it to the policy team, check identity where needed, and reply with the clause or record involved.
Live chat handoff Open chat from your account menu when you need a fast route. The agent will not decide legal rights in chat; they create a tracked case and move it to the right desk.
KYC document help If your concern touches name, phone, PAN, or bank matching, upload only the file we ask for. We use it to verify the request and keep the case record attached to your account.
DATA CONTROLS

Six controls behind our policy

Legal care is not only wording on a page. It is how we collect data, who can see it, how long we keep it, and how you can ask for a correction.

Account data scope

We collect account fields needed to create, secure and service your profile, such as name, phone, email, login markers and verification status. Extra documents are requested only when a legal or security reason applies.

Cookie choices

Cookies help keep sessions active, remember basic settings and detect unusual access. You can adjust browser controls, but some account pages may need essential cookies to confirm that the same person is using the session.

Payment record use

UPI, Paytm and PhonePe references are stored with status, time and account link. These records help match wallet movements, answer disputes and respond to lawful requests tied to a specific account action.

Security checks

Login alerts, device markers and failed access attempts may be checked when we suspect account misuse. We use these signals to protect your account and to decide whether a legal case needs extra proof.

Retention periods

Some records must be kept after an account action ends because payment disputes, tax queries or legal requests can arrive later. When a record is no longer needed, we remove or anonymise it where allowed.

Change requests

You can ask us to correct account details, update contact data or explain a stored record. We may verify identity first, then confirm whether the change is allowed under the relevant policy.

Legal questions before you join

Read these answers before you open an account, especially if you want to understand eligibility, privacy, payment records or correction rights. The legal page is written for India, but access still depends on local law. If your concern is account-specific, contact us from the email or phone linked to your account so we can verify the request safely.

Access depends on local law and is available where local law permits. We may check your location, identity and account details before allowing certain account actions, especially when a legal rule or risk check requires it.

We collect details needed to create and protect your account, including contact data, verification status, login markers, payment references and case history. Extra documents are requested only when policy, law or account security calls for them.

We store transaction references, timestamps, status changes and account links for UPI, Paytm and PhonePe activity. These records help trace wallet movements, answer disputes and respond to lawful requests involving your account.

Yes, you can ask us to correct contact details, identity fields or payment-linked account data. We may need proof before making a change, because wrong edits can affect legal records and account access.

Cookies support login sessions, settings and fraud checks. You can manage browser settings, but essential cookies may be needed for account areas where we must confirm identity, protect records or keep a lawful audit trail.

An action may be paused if local law, identity matching, payment status or account security needs another check. We explain the reason we can share, ask for proof if needed, and keep the case tied to your account.

Use the email or chat route linked to your account and include the legal concern, date, payment reference if relevant, and screenshots. We verify identity before sharing personal records or making account changes.

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